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When Going To Item Instance Transaction Detail Error: You have encountered an unexpected error. Please contact the System Administrator for assistance. (Doc ID 1173509.1)

Last updated on MAY 18, 2020

Applies to:

Oracle Installed Base - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

When attempting to view transaction details for an item instance the following error occurs.

You have encountered an unexpected error. Please contact the System Administrator for assistance.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Asset Tracking Super User
2. Item Instances
3. Query an item instance (asset)
4. Select the asset and press go
5. Select transaction history
6. Click on a transaction id and the error occurs

Cause

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In this Document
Symptoms
Cause
Solution
References


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