Credit Management Issue: Unable To Assign Credit Analyst Due To Record Contains Stale Data Error (Doc ID 1173821.1)

Last updated on AUGUST 03, 2017

Applies to:

Oracle Credit Management - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

Attempting to assign a credit analyst to a case folder and receive the following error:

Unable to perform transaction on the record.
Cause: The record contains stale data. The record has been modified by another user.
Action: Cancel the transaction and re-query the record to get the new data.

Changes

 

Cause

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