Employees are Not Sent eMail Notification of Separate Remittance Advice (Doc ID 1174524.1)

Last updated on APRIL 24, 2017

Applies to:

Oracle Payables - Version 12.0.0 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.

Symptoms

In R12, Employees are not getting Separate Remittance advice by mail whenever expense reports are paid.

EXPECTED BEHAVIOR
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Expect employees to also receive emails since standard suppliers receive just fine.

STEPS
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The issue can be reproduced at will with the following steps:
1. Process a batch of payments which include the expense reimbursements to employees
2. Payment Process profile associated with the batch payment has separate remittance advice setup by email.
3.After completion of payment, suppliers (other than employees) have received separate remittance advice by mails.
4.Employees have not received the separate remittance advice for the payment of expense report invoices.

Cause

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