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Service Provider Allocation Selects the Cheapest Carrier Although The Other Carrier has 100% Commitment. (Doc ID 1176665.1)

Last updated on DECEMBER 01, 2016

Applies to:

Oracle Transportation Management - Version 5.5.02 to 5.5.03 [Release 5.5]
Information in this document applies to any platform.

Symptoms

Service Provider Commitment Allocation shows discrepancy where the (Total Planned Count) on a Commitment Allocation Usage was set to 11. This Allocation had one Service Provider (at 100%) that had a (Planned Count) of 18.

Because of this the percentage allocation was over 100, causing new shipments to ignore the allocation and goes to the cheapest carrier.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1- Create an order.
2- Create two Service Providers.

SP1
SP2

3- Create two rates.

R1 (Service Provider: SP1) > 100 USD
R2 (Service Provider: SP2) > 200 USD

4- Create an itinerary.

5- Create an Allocation Rule (AR).

SP2 > 100%

6 - Plan Shipments with Carrier Commitment planning parameter = TRUE.

7- Found that the shipment created with SP1 which is the cheaper and not respecting the Allocation Rule.

Cause

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In this Document
Symptoms
Cause
Solution

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