SO Lines Closed But Data Not Populated In Ra_interface_lines_all Table (Doc ID 1177943.1)

Last updated on JULY 13, 2016

Applies to:

Oracle Order Management - Version 12.0.6 and later
Information in this document applies to any platform.

***Checked for relevance on 12-Nov-2015***

Symptoms

Find that order lines are closed, but they are not in the RA_INTERFACE_LINES_ALL table.

EXPECTED BEHAVIOR
-----------------------
Expect that the lines should have records populated in the RA_INTERFACE_LINES_ALL if they have progressed to close.

STEPS
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This issue can't be reproduced at will.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot invoice customer for the order.

Cause

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