Problem With OPP Where Getting XML Output Instead of PDF (Doc ID 1178457.1)

Last updated on JUNE 08, 2017

Applies to:

Oracle Application Object Library - Version 11.5.10.2 to 12.2 [Release 11.5 to 12.2]
BI Publisher (formerly XML Publisher) - Version 5.6.3 to 5.6.3 [Release 5]
IBM IA64 AIX
IBM AIX on POWER Systems (64-bit)
IBM AIX on POWER Systems (32-bit)

Symptoms

When printing XML Publisher report sometimes we get XML output instead of PDF.

That problem is caused by multiple records in FND_CONC_REQ_OUTPUTS table for
the same request_id, deleting these additional records makes the output viewable as PDF.

Setting
Concurrent -> Managers -> Define -> Output Post Processor -> Workshift Processes
from 10 to 1 and
Parameters from
oracle.apps.fnd.cp.opp.OPPServiceThread:2:0:max_threads=5
to
oracle.apps.fnd.cp.opp.OPPServiceThread:2:0:max_threads=1

seems to make all reports to be fine

Cause

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