Receive Null Pointer Error When Attempting To Move To Next Record After Opening Separate Window (Doc ID 1178733.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Transportation Management - Version: 6.0 to 6.2.7 - Release: 6 to 6.2
Information in this document applies to any platform.

Symptoms

When editing the ship units on multiple order releases at once in a New Window, a java.lang.NullPointerException is received after 5 or so records upon clicking "Next".

ERROR
-----------------------
java.lang.NullPointerException

java.lang.NullPointerException
at glog.webserver.util.DocumentUpdateServlet.getDocument(DocumentUpdateServlet.java:81)
at glog.webserver.util.AbstractServletProducer.process(AbstractServletProducer.java:80)
at glog.webserver.util.BaseServlet.service(BaseServlet.java:705)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:718)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at glog.webserver.session.ParameterValidation.doFilter(ParameterValidation.java:31)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at glog.webserver.screenlayout.ClientSessionTracker.doFilter(ClientSessionTracker.java:61)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at glog.webserver.util.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:45)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:111)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:286)
at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:190)
at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:283)
at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:767)
at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:697)
at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:890)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:690)
at java.lang.Thread.run(Thread.java:619)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into OTM.
2. Go to Order Management --> Order Release --> Order Release
3. Do a Search which will result in 10 or more records.
4. Click Search.
5. Select the first 10 records.
6. Click Edit.
7. Click Ship Unit Tab.
8. Click Edit Pencil next to Packaged Item
9. Click ā€œvā€ to View Packaged Item detail ā€“ a new window will open
10. Close the new window.
11. Click Save
12. Click to edit the ship unit.
13. Save the ship unit
14. Click Next
15. Repeat Steps 4 through 10 until you receive the null pointer error.
16. Note the error received:

java.lang.NullPointerException

Cause

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