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Workflow Fails With No Approver For Employee (Doc ID 1179143.1)

Last updated on JULY 07, 2020

Applies to:

Oracle General Ledger - Version 11.5.8 and later
Information in this document applies to any platform.

Symptoms

Workflow fails with 'No approver for employee'.

Initially the supervisor for this employee was end-dated but, the supervisor was reactivated and can't get the workflow restarted.

User created Journal - approved. The workflow tried to send notification to the supervisor but, the supervisor's responsibility was end-dated. Removed the end-date, ran synchronization and tried to restart the workflow. It will not restart and cannot reassign and continue to get the same message that the workflow cannot find the approver for the employee.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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