My Oracle Support Banner

Removed Sales User But Their Opportunities Still Appear On Reports (Doc ID 1180763.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Sales Intelligence - Version 12.0.6 and later
Information in this document applies to any platform.

Symptoms

Opportunities and Leads have been entered by a sales user who is a member of a particular sales group. Now you do not require that user and do not want to view their transactions in the DBI reports. You remove the user from the sales group and run the 'Maintain Groups and Roles' concurrent requests but you can still see their transcations  in the DBI reports. How can these be removed?

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.