Missing Purchasing Qty Info And Links To Req/Po On Direct Items (Work Order Self Service Form) (Doc ID 1186576.1)

Last updated on AUGUST 31, 2015

Applies to:

Oracle Enterprise Asset Management - Version 12.1.2 and later
Information in this document applies to any platform.
***Checked for relevance on 23-Apr-2012***

Symptoms


On : 12.1.2 version, PUR

Find that quantity of requisition and purchase order under Direct Item zone show as zero after performing receipt against the PO. The issue exists in the converted work orders (11i) and the newly created work orders (R12).

EXPECTED BEHAVIOR
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Expect to see quantity to reflect correctly for direct items after receiving transactions.

STEPS
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The issue can be reproduced at will with the following steps:
1. Responsibility: Maintenance Super User
2. Navigation: Home>Work Orders Tab>All
3. Open Work Order: CEP10033
4. Click on Materials Tab
5. Click on the radio button under Direct Items for "Oil Filter/P/N FLR01592" line.
9 Qty on Required but 0 Qty on Requisition, Purchase Order and Received column. When these 3 columns should show 9 qty. Also, it is missing the requisition 5594980 and PO 1452973 numbers (links) on the button.

Cause

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