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iStore Order Confirmation Notification Missing Line Item Information (Doc ID 1186659.1)

Last updated on FEBRUARY 11, 2021

Applies to:

Oracle iStore - Version 11.5.10.2 to 11.5.10.2 [Release 11.5.10]
Information in this document applies to any platform.
ordconf
e-mail notifications
ibealert

Symptoms

When attempting to place an order from iStore, the order confirmation notifications are not displaying the item information.


Error

iStore order confirmation is missing the details for the line items that were purchased.

Steps to Reproduce
The issue can be reproduced at will with the following steps:

  1. Place order through iStore
  2. Review order confirmation

Cause

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In this Document
Symptoms
Cause
Solution
References


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