iSupport: HTTP 400 Bad Request Error While Creating/Updating Request Template (Doc ID 1187503.1)

Last updated on JUNE 02, 2016

Applies to:

Oracle iSupport - Version 12.1.1 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
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Symptoms

While working with Templates, the following error appears in iSupport:

Error:

HTTP 400 Bad Request

Steps:

1. When attempting to create a Template by adding a question and answer:

  - Create a new Template
  - Add a question/answer and click on the Back to Template button.

2. When pasting special text into the Notes field, such as the following:

-----------------------------------
   cat test1.sh
   #!/bin/bash
   LOC=/abcde/scratch101/test
   for i in `seq -w 1 20 `
   do
     (time $LOC/readfile.sh )  > $LOC/results/${i}_out 2>&1 &
   done
   cat readfile.sh
   #!/bin/sh
   dd if=/abcde/scratch101/test/delete bs=4M of=/dev/null
-----------------------------------


Cause

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