R12: Payment Process Request Status Report returns error - Cannot find format record

(Doc ID 1188323.1)

Last updated on FEBRUARY 17, 2017

Applies to:

Oracle Payables - Version 12.1.2 and later
Oracle Payments - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

Payment Process Request Status Report returns with an error when submitted automatically upon completion of a Payment Process Request.

Extract from log
Format code: Payment Process Request Status Report
Enter: iby.engine.Format.Format (self loading constructor)
Preparing to load format record. format code := Payment Process Request Status Report
oracle.apps.iby.exception.PSException: Error: can not find format record. Please verify setup data.
at oracle.apps.iby.engine.Format.<init>(Format.java:129)
at oracle.apps.iby.scheduler.FDAuxiliaryFormats.runAuxFormat(FDAuxiliaryFormats.java:261)
at oracle.apps.iby.scheduler.FDAuxiliaryFormats.runProgram(FDAuxiliaryFormats.java:132)
at oracle.apps.iby.scheduler.FDPmtProcReqStatusReport.runProgram(FDPmtProcReqStatusReport.java:34)
at oracle.apps.fnd.cp.request.Run.main(Run.java:157)
++++

Cause

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