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Error Message For Overlapping Labor Lines Is Incomplete In PPC (Doc ID 1192323.1)

Last updated on SEPTEMBER 02, 2020

Applies to:

Oracle Field Service - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

The error message that is displayed when entering a labor line that overlaps an existing labor line for a different task needs to show the task number of the task that has the overlapping line.

The error that is displayed is the following:

Overlapping labor times are not allowed. The labor time you have entered overlaps with labor times already entered for task &TASK_NUMBER.



The issue can be reproduced at will with the following steps:
1. Add a labor line for a task via FTP
2. Add a labor line for a task with same overlapping time and do a sync

* Transaction gets deferred with error message

Overlapping labor times are  not allowed. The labor time you have entered overlaps with labor times already entered for task &TASK_NUMBER

Which doesn't displays the Task Number.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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