My Oracle Support Banner

Clicking View Affected Instances in Mass Update Gives Error: JBO-27122 (Doc ID 1193533.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Installed Base - Version 12.0.6 and later
Information in this document applies to any platform.


When clicking on View Affected Instances link, the following error occurs:

Error Page
Exception Details.
oracle.apps.fnd.framework.OAException: oracle.jbo.SQLStmtException: JBO-27122
Statement: select cii.instance_id INSTANCE_ID,
cii.instance_number INSTANCE_NUMBER,
cii.serial_number SERIAL_NUMBER,
cii.description DESCRIPTION,
cii.concatenated_segments ITEM,
cii.system_name System_NAME,
cii.instance_status_name INSTANCE_STATUS_NAME,
cii.quantity QUANTITY,
cii.unit_of_measure_name UOM,
cii.creation_date CREATION_DATE,

The issue can be reproduced at will with the following steps:

1. Oracle Install Base Agent User responsibility > Mass Update
2. Query for batch name > Go > Open the batch
3. Go to Associations > Current Associations
4. Click on Affected Item Instances link > above error will occur


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.