Blank Page Accessing R12 - Application.log shows "html: chain failed", "Could not initialize class oracle.apps.fnd.common.Guest"
(Doc ID 1197917.1)
Last updated on FEBRUARY 22, 2023
Applies to:
Oracle E-Business Suite Technology Stack - Version 12.0.6 to 12.1.3 [Release 12.0 to 12.1]Information in this document applies to any platform.
Symptoms
Receiving intermittent "500-Internal Server Error" or blank page when logging in.
The application.log shows repeating occurrences of:
html: chain failed
javax.servlet.ServletException: Could not initialize class oracle.apps.fnd.common.Guest
at com.evermind[Oracle Containers for J2EE 10g (10.1.3.5.0) ].server.http.EvermindPageContext.handlePageThrowable(EvermindPageContext.java:899)
at com.evermind[Oracle Containers for J2EE 10g (10.1.3.5.0) ].server.http.EvermindPageContext.handlePageException(EvermindPageContext.java:816)
at _RF._jspService(_RF.java:274)
.....
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |