R12.1.3 Users Receive "Function Not Available To This Responsibility" Error While Selecting Sub Menus Under Diagnostics (Doc ID 1200743.1)

Last updated on AUGUST 08, 2017

Applies to:

Oracle Application Object Library - Version 12.1.3 to 12.2 [Release 12.1 to 12.2]
Information in this document applies to any platform.
Checked for relevance on 30-SEP-2016.

Symptoms

Following Error is shown when trying to access a submenu item under the Help menu > Diagnostics.

     Navigation:  

         Help > Diagnostics > Custom Code > Personalize
     or
         Help > Diagnostics > Examine

"Function Not Available To This Responsibility. Change responsibilities or contact your System Administrator."

The Issue can occur from any form or from any responsibility.

Changes

Upgraded to 12.1.3
- or -
Applied Patch 9734709

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms