Second Sales Order Line Not Allowing Price Override (App-Ont-250274), 1st Line Price Update Is Allowed (Doc ID 1201914.1)

Last updated on AUGUST 02, 2016

Applies to:

Oracle Order Management - Version 11.5.10.0 to 11.5.10.2 [Release 11.5.10]
Information in this document applies to any platform.

Symptoms

 

On : 11.5.10.2 version, Pricing, Discounting & Charges

When attempting to change the price of the 2nd sales order line entered on a sales order
the following error occurs.

ERROR
-----------------------
APP-ONT-250274 - No Manual Discount Available


STEPS
-----------------------
The issue can be reproduced at will with the following steps:


Create a Sales Order which has an applicable Pricing Modifier to allow manual updates
Add 4 lines to the sales order using default price of $0.00, SAVE the order
Price Line 1, save the order
Pricie Line 2, error message is received: APP-ONT-250274 - No Manual Discount Available

Different items were used in testing including reversal of items (item 1, line 1 or 2, item 2, line 2 or 1). Issue reproduced at will

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot change the price on sales order lines that are entered after the 1st line

Cause

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