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For External User With Multiple Customer Access The Text Bellow The Company Logo Does Not Update (Doc ID 1202648.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle iReceivables - Version: 12.1.1 and later   [Release: 12.0 and later ]
Information in this document applies to any platform.

Symptoms

Profile Option OIR: Account Grouping = "Always Group Accounts and Sites"

For an external ireceivables user, who has access to more than one customer the header does refresh if you switch from one customer to another.

It always stays with the first customer name selected from the list of values.

Cause

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In this Document
  Symptoms
  Cause
  Solution
  References

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