R12.1.1 Direct CTI Not Saving Interactions In JTF Tables
(Doc ID 1206363.1)
Last updated on MARCH 18, 2019
Applies to:Oracle Advanced Inbound Telephony - Version 12.1.2 and later
Information in this document applies to any platform.
Find that in CTI Direct: media item not created for inbound call and
DNIS/ANI is not saved for outbound call
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