R12.1.1 Direct CTI Not Saving Interactions In JTF Tables
(Doc ID 1206363.1)
Last updated on MARCH 18, 2019
Applies to:
Oracle Advanced Inbound Telephony - Version 12.1.2 and laterInformation in this document applies to any platform.
Goal
R12.1.1
Find that in CTI Direct: media item not created for inbound call and
DNIS/ANI is not saved for outbound call
Solution
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In this Document
Goal |
Solution |
References |