Dispute Amount Does Not Reflect Correctly In Collection Transaction Details Form
Last updated on FEBRUARY 07, 2018
Applies to:Oracle Receivables - Version: 12.0.0 to 12.1.3 - Release: 12.0 to 12.1
Information in this document applies to any platform.
Form:ARXTWMAI.FMB - Transactions
Form:IEXRCALL.FMB - IEX Startup Form
Whereas, if user create another dispute amount transaction from the collections screen (transaction detail screen), the dispute amount shows in the transaction details screen and transaction header screen.
- Create Transaction in AR
- go to more tab and put some amount in dispute
- go to Receivables: Collection: Collections: Query the customer
- the dispute amount is displayed.
- Click on Transaction Details button, here the amount is not reflected.
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