Automatic Receipts Issue: Receipt Handling for Direct Debits Creates On-Account Application Instead of Refund (Doc ID 1207453.1)

Last updated on AUGUST 25, 2017

Applies to:

Oracle Receivables - Version 12.1.1 and later
Information in this document applies to any platform.
Report:ARXAPFRC.RDF - Format Automatic Receipts
ConcurrentProgram:ARZCAR_RECEIPT - Automatic Receipts Creation Program


Symptoms

Automatic receipt handling for direct debits is not working as expected. When running the Autoinvoice program, a credit memo is created correctly, then instead of creating a Refund application against the receipt, it creates an On-Account application instead.

Cause

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