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Templates associated to data definitions other than 'EAMWRREP' are not shown in the Work Order Detail report in EAM (Doc ID 1209703.1)

Last updated on JULY 18, 2024

Applies to:

Oracle Enterprise Asset Management - Version 12.0.3 and later
Information in this document applies to any platform.

Symptoms

Templates associated to datadefinitions other than 'EAMWRREP' (user-defined data definitions), are not shown in the Print Work Order Report page in EAM self Service (Maintenance Super User).

Expect to see the modified Work Order Detail report in the work order report preview
NOTE: In the images below and/or the attached document, user details / company name / address / email / telephone number represent a fictitious sample (based upon made up data used in the Oracle Demo Vision instance).  Any similarity to actual persons, living or dead, is purely coincidental and not intended in any manner.


The issue can be reproduced at will with the following steps:

1) Responsibility: XML Publisher
Templates tab: Create a new template:
Templates tab:
Template definition: eAM workorder - Test
Application: EAM
Data definition:XCCEAMWO_KP1_D

Data Definition TAB:

Name: XXMS_OT_CORRECTIVO
Application: EAM
Code:XCCEAMWO_KP1

2) Maintenance Super User => Work orders tab

query WOs => 'Print workorder Image' button


3) Only the Work Order Detail Report shows in the LOV

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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