Autoinovice Import Program Is Not Creating Transactions For Credit Memo (Doc ID 1209963.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Trade Management - Version 12.1 and later
Information in this document applies to any platform.
Checked for relevance on 2-Apr-2013


Symptoms


Created a Claim in Oracle Trade Management ran the Auto-invoice Import program and a AR Transaction was not created for my credit memo.

the error that I am getting is as follows:
1) Invalid legal entity. (3)
2) Tax partner service is not registered for the service type. (SERVICE_PROVIDER=VERTEX)

Review of this issue further reveals that the legal_enity_id be passed to ra_interface_lines_all is incorrect when coming from Trade management.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms