Last updated on SEPTEMBER 16, 2016
Applies to:Oracle General Ledger - Version 10.7.16.1 to 126.96.36.199 [Release 10.7 to 11.5.10]
Information in this document applies to any platform.
Form:GLXJEENT.FMB - Enter Journals/Encumbrances
When you enter journal lines, there is a difference between the total credit/debit amount in the journal header and the sum of credit/debit amount in the lines.
This problems occurs randomly. You have not identified special conditions when this happens.
Using these SQL queries, you can verify that the Journal is balanced for debit/credit amounts in its lines, but this total is not the same stored in the header.
1. Obtain the value for header_id in Journal Entry form, by using the menu Help > Tools > Examine in the Journal Header.
If a password is required, ask your System Administrator for the Oracle Password for APPS user.
Find the value for JE_BATCH_ID and JE_HEADER_ID in HEADER block.
2. Batch Totals Query. This should be checked to ensure the batch, header and lines all match.
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