GLXJEENT: Journal Header Totals Do Not Match the Journal Lines Totals

(Doc ID 121014.1)

Last updated on SEPTEMBER 26, 2017

Applies to:

Oracle General Ledger - Version 10.7.16.1 to 11.5.10.2 [Release 10.7 to 11.5.10]
Information in this document applies to any platform.
Form:GLXJEENT.FMB - Enter Journals/Encumbrances


Symptoms

When you enter journal lines, there is a difference between the total credit/debit amount in the journal header and the sum of credit/debit amount in the lines.
This problems occurs randomly. You have not identified special conditions when this happens.

Useful Queries:

Using these SQL queries, you can verify that the Journal is balanced for debit/credit amounts in its lines, but this total is not the same stored in the header.

1. Obtain the value for header_id in Journal Entry form, by using the menu Help > Tools > Examine in the Journal Header.
If a password is required, ask your System Administrator for the Oracle Password for APPS user.
Find the value for JE_BATCH_ID and JE_HEADER_ID in HEADER block.

2. Batch Totals Query. This should be checked to ensure the batch, header and lines all match.

 

 

Cause

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