Depot Repair: How to Enable Service Request and Sales Order Drilldown Hyperlinks

(Doc ID 1211214.1)

Last updated on FEBRUARY 27, 2018

Applies to:

Oracle Depot Repair - Version 12.1.2 and later
Information in this document applies to any platform.
Form:CSDREPLN.FMB - Repairs


Goal

A new feature for 12.1.3 is to have hyperlinks from Repair Order Details into the Service Request (SR) details and/or the Sales Order details.
This feature is available for 12.1.2 as well through Patch 9977272:R12.CSD.B - 12.1 CONSOLIDATED PATCH FOR BUG FIXES BETWEEN DATES 21-AUG-10 TO 22-AUG-10, or the later replacements.

The only fields impacted are:

   - SR Number field on the Depot Workbench header
   - Order Number column on the Logistics tab
   - SR Number field on the Technician Portal (also known as the HVR screen).

Solution

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