How to Enable SR and SO Drilldown Hyperlinks from Depot Repair (Doc ID 1211214.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Depot Repair - Version 12.1.2 and later
Information in this document applies to any platform.
Form:CSDREPLN.FMB - Repairs

***Checked for relevance on 07-MAR-2011***


Goal

A new feature for 12.1.3 is to have hyperlinks from repair order details into the Service Request details and or the Sales Order details. This feature is available for 12.1.2 as well through Patch 9977272:R12.CSD.B - 12.1 CONSOLIDATED PATCH FOR BUG FIXES BETWEEN DATES 21-AUG-10 TO 22-AUG-10, or the later Patch 18292173:R12.CSD.B

The only fields impacted are the SR Number field on the Depot Workbench header, the Order Number column on the Logistics tab, and the SR Number field on the Technician Portal (also known as the HVR screen).

Solution

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