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Dunning fails with Sending process failed: missing user resource id (Doc ID 1212555.1)

Last updated on FEBRUARY 20, 2018

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.
Executable:IEX_SEND_DUNNING - IEX: Send Dunnings for delinquent customers



Symptoms

When running the IEX: Send Dunnings for delinquent customers process, each line errors with the following:

Error:Sending process failed: missing user resource id

Cause

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