Jobs Hang On SMTP And HTTP Threads Indefinitely If There Is A Loss Of Network Connectivity (Doc ID 1212574.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Transportation Management - Version 5.5.03.06 and later
Information in this document applies to any platform.
***Checked for relevance on 08-Oct-2012***

Symptoms

Jobs hang indefinitely on SMTP and HTTP threads if there is a loss of network connectivity. Unless they are manually intervened, these jobs (e. g. sending email tenders) never clear and they hang the threads.

The threads then have to be manually killed and re-added. If nobody is aware of a network drop, the threads back up indefinitely.

Cause

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