Unable to open Saudi payslip report (Doc ID 1213553.1)

Last updated on DECEMBER 19, 2016

Applies to:

Oracle HRMS (Saudi Arabia) - Version 12.0.6 and later
Information in this document applies to any platform.

Symptoms


On Applications 12.0.6
Find that users cannot open payslips as the file type is *.ps (postscript)



The issue can be reproduced at will with the following steps.
1-Run the Payroll process
2.. Run the Pre-payment process
3. Run Saudi Payment Output File
4. Then run the Saudi payroll archiver process
5. Saudi Payslip Report

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms