User Not Receiving Approval Notification Emails (Doc ID 1214030.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Internet Expenses - Version: 11.10.5.2 and later   [Release: 11 and later ]
Information in this document applies to any platform.

Symptoms

The user is not getting notified via emails. But if user/manager approves the expense report, then FYI notifications are sent to preparer of expense report. All required setups related to workflow are have been completed and correct email ids setup on user profile.

The notification within application is received.

Cause

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