Customer Merge Error: APP-AR-42302: You cannot merge customer sites with different sales tax structure (Doc ID 1214124.1)

Last updated on JUNE 07, 2017

Applies to:

Oracle Trading Community - Version 11.5.10 and later
Information in this document applies to any platform.

Symptoms

This note consolidates known causes for running Customer Merge and the following error is received:

APP-AR-42302: You cannot merge customer sites with different sales tax structures, for
example state.county.city, as defined in System Options. The sales tax structure of the To Address must match the sales tax structure of the From Address. Please select a To Address with the same Sales Tax Location as the From Address.

Changes

 

Cause

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