R12: CE: Define Physical Cash Pool LOV For Concentration Account Errors: No Item Found And Sub Accounts Tab No Bank Accounts Appear (Doc ID 1214483.1)

Last updated on AUGUST 24, 2017

Applies to:

Oracle Cash Management - Version 12.0.0 to 12.1.3 [Release 12 to 12.1]
Information in this document applies to any platform.

Symptoms

Issue 1:

Define Physical Cash Pool LOV for Concentraion Account Errors: No items found
Attempting to set up a physical cash pool so that I can process/reconcile bank initiated sweep transactions. When I create the cash pool and navigate to the 'concentration account' field, there is no list of values even though the bank accounts are set up in Cash Management and reconciliations are taking place.
Profile Option CE: Bank Account Transfers is set to Cash Management and Cash Management Security Wizard has been run.

Issue 2:

When creating a physical cash pool, When go to the Sub Accounts tab, click on Add Sub Accounts and try to query up a bank account, no bank accounts appear

Cause

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