Receipts Workbench Issue: Invalid Party Sites Appear in Receipt Refund Attributes Form
(Doc ID 1214694.1)
Last updated on FEBRUARY 12, 2019
Oracle Receivables - Version 12.0.0 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.
When creating a refund, inactive customer site addresses still appear in the list of values (LOV) for the Refund Attributes. When you pick one of these sites and error is raised.
Steps to Reproduce:
Responsibility: Receivables Manager
Navigation: Receipts > Receipts
- Created a receipt # for customer #
- Inactivated Customer site address
- Try refunding the receipt with refund attributes with same inactivated site
- Error popped-up as 'Invalid Party Site' on saving the refund
Either the error should not pop-up or the user should not be shown inactive Customer Site Address in list of values.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.