Receipts Workbench Issue: Invalid Party Sites Appear in Receipt Refund Attributes Form (Doc ID 1214694.1)

Last updated on FEBRUARY 12, 2019

Applies to:

Symptoms

When creating a refund, inactive customer site addresses still appear in the list of values (LOV) for the Refund Attributes. When you pick one of these sites and error is raised.

Steps to Reproduce:

Responsibility: Receivables Manager
Navigation: Receipts > Receipts

• Created a receipt #  for customer #
• Inactivated Customer site address
• Try refunding the receipt with refund attributes with same inactivated site
• Error popped-up as 'Invalid Party Site' on saving the refund

Either the error should not pop-up or the user should not be shown inactive Customer Site Address in list of values.

Cause

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