Account Details Form is Displaying Wrong Total Balance
(Doc ID 1214943.1)
Last updated on JUNE 05, 2024
Applies to:
Oracle Receivables - Version 12.1.2 and later Information in this document applies to any platform.
12.1.2
R12.AR.B.2
Upgrade from 11.5.10.2 to 12.1.2
ARXCWMAI.fmb: 120.7.12010000.2 2
Symptoms
Account Details Form is displaying the wrong Total Balance
Receivables Manager> Account Details Search for everything with status 'open' Account Details form is displaying wrong total functional balance.
Example: Results are -10.399.200 ( same as total for all open receipts), whereas it should be 37.781.844 ( same as Aging - 4 Bucket Report)
When searching separately on Class: Receipt, Invoice, or Credit Memo Status : Open this is working fine.
Cause
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!