Account Details Form is Displaying Wrong Total Balance (Doc ID 1214943.1)

Last updated on AUGUST 18, 2016

Applies to:

Oracle Receivables - Version 12.1.2 and later
Information in this document applies to any platform.
12.1.2
R12.AR.B.2
Upgrade from 11.5.10.2 to 12.1.2
ARXCWMAI.fmb: 120.7.12010000.2 2



Symptoms

Account Details Form is displaying the wrong Total Balance

Receivables Manager> Account Details
Search for everything with status 'open'
Account Details form is displaying wrong total functional balance.

Example:
Results are -10.399.200 ( same as total for all open receipts), whereas it should be 37.781.844 ( same as Aging - 4 Bucket Report)

When searching separately on
Class: Receipt, Invoice, or Credit Memo
Status : Open
this is working fine.


Cause

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