Territory Assignments For Collections Is Assigning Inactive Collectors (Doc ID 1214965.1)

Last updated on APRIL 25, 2016

Applies to:

Oracle Advanced Collections - Version: 12.0.6 and later   [Release: 12.0 and later ]
Information in this document applies to any platform.

Symptoms


IEX: Territory Assignment will assign an Inactive AR Collector if the resource/employee is valid on the AR Collector.

Cause

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