Credit Limit Gets Approved But Does Not Update The Case Folder

(Doc ID 1215389.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Oracle Credit Management - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

A credit analyst passes a recommendation to 'APPROVE' the Credit Application at a
customer Account level.  Notifications are then sent to the credit analyst that the
application is approved. The case folder does not show the approved amount.

Cause

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