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Wrong Customer Instrument Saved On Manual Transactions (Doc ID 1215483.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Receivables - Version: 12.0.6 and later   [Release: 12.0 and later ]
Information in this document applies to any platform.
ARXTWMAI Transaction Workbench


When creating manual transactions for customers that are on automatic
 receipts, it is possible to save and complete a transaction with the
 instrument number of a different customer then the one for which the invoice
 is created, despite the error messages.
 Steps to reproduce the issue
 Responsibility : Receivables Manager
 Navigation : Transactions>Transactions
 1. Create a manual transaction for a customer on automatic receipt without
 selecting an instrument.  Save the transaction but don�t complete it.
 2. Click on the New icon and create another invoice for a different client
 that is also on automatic receipts.  This time, select the instrument, then
 save and complete the transaction.
 3. Using the keyboard up arrow, go back to the transaction created in step 1
 and select the instrument.  The bank account displayed in the payment
 instrument window is the one of the second transaction customer.
 4. Click on the Apply button.  The following error message is display:
 "Invalid Payment Instrument assignment".
 5. Click on the OK button. The Payment Instrument is displayed, still
 with the bank account number of the second transaction customer
 6. Click on the Cancel button, then save the transaction.  This time there
 is no error message and on the status bar at the bottom of the screen the
 message that the transaction was saved is displayed.
 7. Click on the Complete button.  The transaction is completed with the
 wrong bank account.


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