Last updated on APRIL 12, 2016
Applies to:Oracle Territory Management - Version 12.1.2 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
Collector is not being assigned properly to customer after running the Star program
Create a new Collection Territory.
Select territory type as Account
Define Territory Name and values for Account and Rank.
Add resource type=Group, Resource=SF
Matching attribute = Account Classification, value= SAN FRANCISCO
Run STAR for Collections in total mode
does not update the tables properly and thus group collector is not assigned to customers as expected.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms