FYI Emails Sent to Salesrep for Renewal WF Notifications Not Suppressed
(Doc ID 1218284.1)
Last updated on NOVEMBER 19, 2017
Applies to:Oracle Service Contracts - Version 12.0.4 and later
Information in this document applies to any platform.
***Checked for relevance 16-Jan-2015***
When a contract is renewed, the workflow FYI notification detail is emailed to the salesrep, regardless of the status of profile option 'OKC: Suppress Sending Emails from Contract Alert Workflow' (OKC_SUPPRESS_EMAILS).
Steps to reproduce:
1. Set profile 'OKC: Suppress Sending Emails from Contract Alert Workflow' to YES
2. Renew a contract
- notifications get sent to the contract salesrep.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!