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In The Find Service Request Form Partial Search Using The '%' Sign Does Not Work In The Tag Field (Doc ID 1220084.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Teleservice - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

It is not possible to search service requests on the Find Service Requests form on the TAG field with a wildcard (%).

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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