Forms Personalization Not Firing On Depot Repair Logistics Tab (Doc ID 1220286.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Depot Repair - Version 11.5.10.2 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.
***Checked for relevance on 15-Nov-2013***

Symptoms

After creating a personalization that would place the cursor in Item field every time the users select the records in Logistics tab, it is found that the WHEN-NEW-RECORD-INSTANCE trigger is not firing.

Steps To Reproduce


1. Create the personalization as follows:
Trigger Event: WHEN-NEW-RECORD-INSTANCE
Trigger Object: RCV_SHIP (Logistics Tab)
Processing Mode: Not in Enter-Query Mode
Level: Site

Seq: 10
Type: Builtin
Description: Place cursor in Item field

Builtin Type: GO_ITEM
Argument: RCV_SHIP.PRODUCT

2. Open Repair Order form.

3. Go to Logistics tab and select one record.

Cause

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