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How to Add Attachments to Emails in Email Center R12. (Doc ID 1221606.1)

Last updated on JUNE 09, 2023

Applies to:

Oracle Email Center - Version 12.1.0 and later
Information in this document applies to any platform.

Goal

The following document is designed to give a 'Step-by-Step- guide to sending an email to a Customer from Email Center which contains an attachment in an  Release 12 instance.


Solution

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In this Document
Goal
Solution
 Introduction
 Uploading a file from the Agents PC or a Mapped Network Drive.
 Attaching a  predefined Email Center Template

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