When Opening PDF File, Page Freezes, Why? (Doc ID 1223425.1)

Last updated on AUGUST 18, 2016

Applies to:

Oracle iReceivables - Version 11.5.10.2 and later
Information in this document applies to any platform.
ARI_VIEW_PRINT_REQUESTS_PAGE 115.3
***Checked for relevance on 27-SEP-2013***


Goal

When Trying To Open PDF File In iReceivables, Form Freezes, Why?

You are using Internet Explorer and are trying to open the .pdf file and the form freezes.

User selects credit memos for example, clicks on print, tries to open the PDF to view the printed credit memo and the page freezes.

You have already cleared the browser cache using Tools > Internet Options > General > Delete > Delete Files, Delete Cookies, still this issue occurs.

Solution

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