My Oracle Support Banner

IEXRCALL - Performance Issues In Transactions Tab After Application of ATG RUP 7 (Doc ID 1223434.1)

Last updated on FEBRUARY 12, 2019

Applies to:

Oracle Advanced Collections - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

After applying ATG RUP 7 (<Patch 6241631>), performance of Transactions TAB in the Collections screen is bad. It went from 3-5 seconds to 30-45 seconds

Steps to reproduce:
1. NAV: Collections Agent -> Collections
2. Click the Find icon (Flashlight)
3. Enter an organization name
4. (B) Click Search button
5. Select one of the addresses
6. (B) Click OK button
7. Select Transactions TAB

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.