Salesperson Data Not Showing Up In Case Folder (Doc ID 1223713.1)

Last updated on SEPTEMBER 09, 2016

Applies to:

Oracle Credit Management - Version: 11.5.10.2 and later   [Release: 11.5.10 and later ]
Information in this document applies to any platform.

Symptoms

Create a case folder and find that there is no salesperson data.  In the case folder we should be able to get the salesperson data from the existing customer records.

Cause

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