OTL Mass Timecard Approval Errs When "Exclude User" is Checked in HR Security Profile (Doc ID 1225246.1)

Last updated on JULY 15, 2016

Applies to:

Oracle Time and Labor - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

Having "Exclude User" checked in Miscellaneous tab in the HR Security Profile setup, When an approver is attempting to open Mass Timecard Approval the following error is received:

An error has been generated because worker information has not been found.

 
It is understood according to <Note 338340.1> that this can be resolved by unchecking the "Exclude User" box, but this caused a further issue for the customer in that when a manager runs a Discoverer report of his subordinates, off the Manager SS responsibility, then the manager’s name is included which should not be the case.

So they want to keep "Exclude Box" checked as they need it in all other applications but in the meantime want any alternative solution for Mass Timecard Approval so not to get the error: An error has been generated because worker information has not been found.

Cause

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