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Unable to Preview Contract Terms From Purchase Order - "Could not generate PDF" Error (Doc ID 1227023.1)

Last updated on MARCH 20, 2018

Applies to:

Oracle Procurement Contracts - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

When attempting to preview contract terms applied to a Purchase Order the following error occurs.

Error:
Problem: The system could not generate the PDF document.
Reason: The system detected an error in the following code/object.
Code: XML
Object: PO
Action: Please contact the system administrator and try again

Steps to reproduce:
The issue can be reproduced at will with the following steps:
1. Enter a purchase order
2. Go to Terms and select a contract template and apply it.
3. Go to Actions>Preview
- the error occurs.

Changes

 

Cause

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