Workflow Mailer Fails to send notifications java.lang.ClassCastException: com.ibm.jsse2.SSLSocketFactoryImpl incompatible with oracle.security.ssl.OracleSSLSocketFactory (Doc ID 1228173.1)

Last updated on DECEMBER 24, 2015

Applies to:

Oracle Workflow Cartridge - Version 11.5.10.2 to 11.5.10.2 [Release 11.5.10]
IBM AIX on POWER Systems (64-bit)

Symptoms

Workflow Mailer fails to send Framework notifications to users.
In the log files the following error can be observed.


[Sep 27, 2010 3:21:53 PM GMT+01:00]:1285597313891:Thread[outboundThreadGroup1,5,outboundThreadGroup]:0:-1::-1:-1:ERROR:[SVC-GSM-WFMLRSVC-23570-10010 : oracle.apps.fnd.wf.mailer.SMTPMessageHandler.prepareMessages(String)]:FormatterException -> oracle.apps.fnd.wf.mailer.FormatterException: Problem getting the HTML content -> oracle.apps.fnd.wf.mailer.NotificationFormatter$FormatterSAXException: Problem obtaining the HTML content -> oracle.apps.fnd.wf.common.HTTPClientException: Unable to invoke method HTTPClient.HTTPConnection.Get caused by: java.lang.ClassCastException: com.ibm.jsse2.SSLSocketFactoryImpl incompatible with oracle.security.ssl.OracleSSLSocketFactory
at oracle.apps.fnd.wf.mailer.NotificationFormatter.handleResEndTag(NotificationFormatter.java:3456)
at oracle.apps.fnd.wf.mailer.NotificationFormatter.endElement(NotificationFormatter.java:578)
at oracle.xml.parser.v2.XMLContentHandler.endElement(XMLContentHandler.java:196)
at oracle.xml.parser.v2.NonValidatingParser.parseElement(NonValidatingParser.java:1212)
at oracle.xml.parser.v2.NonValidatingParser.parseRootElement(NonValidatingParser.java:301)
at oracle.xml.parser.v2.NonValidatingParser.parseDocument(NonValidatingParser.java:268)
at oracle.xml.parser.v2.XMLParser.parse(XMLParser.java:253)
at oracle.apps.fnd.wf.mailer.NotificationFormatter.getFormattedMessages(NotificationFormatter.java:354)
at oracle.apps.fnd.wf.mailer.SMTPMessageHandler.prepareMessages(SMTPMessageHandler.java:96)
at oracle.apps.fnd.wf.mailer.SMTPOutboundProcessor.read(SMTPOutboundProcessor.java:732)
at oracle.apps.fnd.cp.gsc.SvcComponentProcessor.process(SvcComponentProcessor.java:604)
at oracle.apps.fnd.cp.gsc.Processor.run(Processor.java:283)
at java.lang.Thread.run(Thread.java:735)
Caused by: oracle.apps.fnd.wf.mailer.NotificationFormatter$FormatterSAXException: Problem obtaining the HTML content -> oracle.apps.fnd.wf.common.HTTPClientException: Unable to invoke method HTTPClient.HTTPConnection.Get caused by: java.lang.ClassCastException: com.ibm.jsse2.SSLSocketFactoryImpl incompatible with oracle.security.ssl.OracleSSLSocketFactory

Changes

The issue may occur after a ATG RUP was applied.

Cause

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