When You Enter Y for Litigation Approval, the Advanced Collections Status Changes From Litigation to Delinquent (Doc ID 1229624.1)

Last updated on JULY 26, 2017

Applies to:

Oracle Advanced Collections - Version 12.1.2 and later
Information in this document applies to any platform.
IEXRCALL.fmb--Advanced Collections form

Symptoms

When You Enter Y for Litigation Approval, the Advanced Collections Status Changes From Litigation to Delinquent

You have performed the following steps:

1. Create Litigation for invoice or Lease Contract.  This will change the Collections Status in Advanced Collections form (IEXRCALL) to Litigation
2. Go to Collections Manager > Collections > Delinquencies > Litigation
    Click on the Litigation ID you just created and change the Litigation Approval to Y (Yes)
    Click Update
3. Back into the IEXRCALL form, the Collections Status is now Delinquent

No disposition was entered in the Litigation form, you only changed the Litigation Approval to Y (Yes). 

Changes

 

Cause

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