API Programming Error (Validate_Charge_Details) The value 'XXXX' for the field Ship_to_org_id is invalid (Doc ID 1230133.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Teleservice - Version 11.5.10.2 and later
Information in this document applies to any platform.
***Checked for relevance on 27-Dec-2013***


Symptoms


When attempting to ship the item from Logistics tab of Repair order after RMA created and item is received,,
the following error occurs.

ERROR
-----------------------
API Programming Error (Validate_Charge_Details) The value '76941' for the field Ship_to_org_id is invalid.


STEPS
-----------------------
The issue happens for a single service request

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms