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API Programming Error (Validate_Charge_Details) The value 'XXXX' for the field Ship_to_org_id is invalid (Doc ID 1230133.1)

Last updated on OCTOBER 04, 2018

Applies to:

Oracle Teleservice - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms


When attempting to ship the item from Logistics tab of Repair order after RMA created and item is received,,
the following error occurs.

ERROR
-----------------------
API Programming Error (Validate_Charge_Details) The value '76941' for the field Ship_to_org_id is invalid.


STEPS
-----------------------
The issue happens for a single service request

Cause

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